Privacy Policy

1. Introduction

Contour Luxury Care (“we”, “our”, or “us”), located at Contour Backwaters, AC Road, Changanacherry, Kerala, India, respects the privacy of our website visitors, prospective residents, and their families. This Privacy Policy outlines how we collect, handle, and safeguard your personal details when you contact us or request a property tour or care assessment.

2. Information We Collect

When you complete our care assessment or campus tour enquiry form or contact us through telephone, email, or WhatsApp, we may collect:

• Your full name and contact information (phone number, email address, country of residence).
• Information regarding prospective resident care needs (assisted living, 24/7 skilled nursing, memory care, dietary needs, preferred move-in dates).
• Any specific health concerns or mobility requirements you share in your enquiry message.

3. How We Use Your Information

Information provided by you is utilized solely to respond to your queries, arrange virtual or in-person campus tours, prepare personalized care assessments, and coordinate residency admissions. We do not sell, rent, or lease your personal information to third parties.

4. Confidentiality & Medical Security

We maintain strict administrative and technical safeguards to preserve the confidentiality and integrity of all resident records and family consultations. Form transmissions are processed through secure server configurations and handled directly by our authorized admissions team.

5. Contacting Us Regarding Your Data

If you have questions regarding this privacy statement or wish to update or delete details you have shared, please contact our admissions office at:

Contour Luxury Care
Adjacent to Contour Backwaters, AC Road, Changanacherry, Kottayam Dist., Kerala – 686101
Email: [email protected]
Phone: +91 94470 51234 / (0469) 246-2273